Politique de remboursement

KENISYS GROWTH
DIGITAL PRODUCT REFUND POLICY

Last updated: September 28, 2026

All products sold by Kenisys Growth are digital unless expressly stated otherwise. No physical item is shipped.

Due to the immediate and reproducible nature of downloadable products, purchases are generally final and non-refundable after the product, download link, or access instructions have been delivered.

A refund or replacement may be considered when:

1. You were charged more than once for the same order.
2. Payment was completed but access was not delivered, and we cannot provide access within a reasonable period after being notified.
3. The supplied file is corrupted or cannot be opened using the stated compatible software, and we cannot provide a working replacement.
4. The delivered product is materially different from the description shown at the time of purchase.
5. A refund is required by mandatory applicable consumer law.

The following normally do not qualify for a refund:

• Change of mind.
• Purchasing the wrong product.
• Failure to read the product description or system requirements.
• Lack of time to use the product.
• Lack of technical knowledge.
• Dissatisfaction with design preferences or writing style.
• Failure to obtain clients, revenue, profit, employment, or another expected result.
• Incompatibility that was clearly disclosed before purchase.
• A request submitted after downloading, copying, substantially using, or redistributing the product, unless mandatory law provides otherwise.

Before requesting a refund, contact kenisysgrowth@gmail.com and provide:

• Your full name.
• Order number.
• Purchase email.
• A clear description of the issue.
• Screenshots or other evidence where relevant.

Approved refunds are issued to the original payment method. Processing time depends on the payment provider and financial institution.

Submitting a fraudulent refund request or chargeback after successful delivery may result in termination of the product license and submission of delivery and access records to the payment provider.

Nothing in this policy limits any consumer right that cannot legally be excluded.